- Do not remove or edit any file as these will void your Money-back Guarantee.
- We cannot offer refund or provide future updates if you modified the source code of the script/theme after we installed/completed it (unless we modified it after the initial order).
- We do not offer full refunds because you changed your mind, if we have done work we will charge for the time spend doing it.
24 Hour Policy
Our Gold Integration Service(s) have a 24 hour or free policy. This applies to the completion of the first preview of your theme and does not apply if multiple modifications are requested or if you have made multiple orders. We reserve the right to suspend our 24 hour policy during times of high demand for our services - generally this will be listed on our homepage if suspended.
- 24 hour policy is void if you do not provide all the needed information. You will be mailed or send a support ticket with a request of further info if we need it.